Most businesses calculate the cost of a bad marketing hire as the salary they paid while the person wasn't performing, plus the recruiter fee when they had to replace them.

That number is wrong. It's usually less than half the real cost.

The full cost of a bad marketing hire is almost always above $360,000. Most businesses never do the calculation.

The full calculation

Let's build it properly. Average marketing manager salary in Australia: $95,000. Super: $10,450. Assume they're in role for 18 months before the business accepts the hire isn't working.

Direct cost of employment: $158,250.

Now add what most businesses don't count:

The opportunity cost of misallocated budget

A marketing manager who doesn't know what they're doing doesn't just fail to generate results. They spend budget on the wrong things. If they're managing a $200,000 marketing budget and 30% of that goes to activity with no commercial return, that's $60,000 gone per year. Over 18 months: $90,000.

Running total: $248,250.

The cost of the pipeline you didn't build

Marketing has a 6 to 9 month lag. Activity happening today shows up in pipeline next quarter. A marketing hire who isn't doing the right work means the pipeline 6 to 9 months from now is weaker than it should be.

If your business converts at 20% and your average deal size is $15,000, and a functioning marketing function should be generating 20 qualified leads per month, you're looking at pipeline impact of $36,000 per month. Even if you assume only 6 months of pipeline was affected: $216,000.

Running total: $464,250.

The rehiring cost

Recruiter fee (typically 15 to 20% of first year salary): $17,000. Time to re-onboard and get a new hire productive: 3 months minimum. That's another quarter of suboptimal output.

Final total: above $480,000 by most reasonable calculations.

What this means for your next hiring decision

The cost of getting the hire wrong isn't the salary. It's the salary plus the budget wasted plus the pipeline not built plus the time lost plus the cost to fix it.

That's why a proper diagnostic before you hire, one that tells you exactly what role you need, what that person should be doing, and what success looks like, is worth considerably more than it costs. If you're about to make a significant marketing hire, get the structure right first.

Written by

Amy de Groot

Founder, The Brand Aid. Over 20 years of marketing leadership across MasterCard, WWE, Sony Pictures and DAZN.